Refund & Exchange Policy

We offer a 30 day satisfaction guarantee on all our roses. However, please note that we will not provide refunds or exchanges for roses that have been obviously damaged through customer mishandling.

Our roses are made for display purposes only.

All Eternal Blooms and Enchanted Blooms undergo strict quality control measures and are thoroughly checked for any defects before being sent.

Please note you must notify us of any defects in workmanship within 30 days of purchase, otherwise your order will be deemed to be defect-free at the time that you received it.

Our limited lifetime guarantee is subject to you taking proper care of the Eternal Bloom and does not cover damage caused by improper handling.