FAQs

Are the roses real?

Yes, the whole rose is guaranteed to be real from its stems, leaves and petals. No two roses will be the same as found in nature and many roses have visible veins on the leaves and petals.

How strong are the roses?

Due to the high quality craftsmanship, Eternal Blooms are durable and will only break under heavy force. However, we still advise handling the rose as if you would a wine glass.

Enchanted Blooms maintain the real touch and feel of the original rose without any addition of resin or precious metal coatings. They are therefore about as strong as a real fresh rose.

How are the roses made?

Each Eternal Bloom undergoes more than 50 steps performed by hand and between 3 to 6 months to result in the finished product. The rose is selected based on quality, size and age. An electroplating method is performed using a special technique and formula. There are numerous layers in the electroplating process and they are ultimately finished with either 24K Gold or Platinum.

Each Enchanted Bloom starts with a specially-cultivated Ecuadorian Rose. At full bloom, the rose head is picked fresh and trimmed into a heart shape. It is then preserved in a special solution that replaces the rose’s natural proteins with a specially-formulated, non-toxic resin. The rose head is then fixed into a custom-designed gift box.

How long do the roses last for?

As the name of Eternal Blooms, suggest, an Eternal Bloom will last for an eternity with the proper care.

An Enchanted Bloom lasts for at least one year. When kept in an enclosed space away from sunlight, it can last for up to three years or even longer.

How do I care for the rose?

For an Eternal Bloom, simply dab the rose lightly with a warm, damp cloth once in a while as needed to remove any dirt or dust.

An Enchanted Bloom can be lightly dusted as needed, but must be treated with the same care as would be afforded a fresh rose. Please do not spray any water on an Enchanted Bloom as this can shorten its lifespan – an Enchanted Bloom does not require any water.

How are the roses shipped?

The rose fits snugly in our custom designed gift box, which is finished in matte black and marked with the Eternal Bloom logo in gold. Please see our product photos for further reference.

How can I track my order?

We will provide you with a tracking number via email once the rose has been posted.

Do you ship internationally?

Yes, we do ship internationally. For more information please visit our Shipping & Delivery page.